Online training

Businesses: The Strength of the Villages-relais Network!

We have developed a training program on the customer service requirements of our network. We wish to provide business owners and managers with a tailored tool for their employees, which should allow participants to:

• Acquire skills to welcome and serve various customers professionally;
• Learn about the Villages-relais concept;
• Understand the ambassador role that businesses play in welcoming travelers.

The training offers an adapted, accessible, flexible, and engaging learning experience that can be completed anytime from a computer or mobile device. The content is divided into five interactive modules, each lasting between three and seven minutes on average. Additional information is available for those who wish to explore further, along with a test to assess their knowledge.

To access the platform: https://formation.villages-relais.qc.ca/

Thank you to our financial partner!