Online trainning

Businesses: The Strength of the Villages-relais Network!

We have developed a training program on the customer service requirements of our network. We wish to provide business owners and managers with a tailored tool for their employees, which should allow participants to:

• Acquire skills to welcome and serve various customers professionally;
• Learn about the Villages-relais concept;
• Understand the ambassador role that businesses play in welcoming travelers.

The training offers an adapted, accessible, flexible, and engaging learning experience that can be completed anytime from a computer or mobile device. The content is divided into five interactive modules, each lasting between 3 and 7 minutes on average. Additional information is available for those who wish to explore further, along with a test to assess their knowledge.

To access the platform: https://formation.villages-relais.qc.ca/

Thank you to our financial partner!